Accessibility Statement

General

Watermark Home Loans strives to ensure that its services are accessible to people with disabilities. Watermark Home Loans has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.

Accessibility on Watermark Home Loans

Watermark Home Loans makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Watermark Home Loans to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

Enabling the Accessibility Menu

The Watermark Home Loans accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.

Disclaimer

Watermark Home Loans continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Watermark Home Loans fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Here For You

If you are experiencing difficulty with any content on Watermark Home Loans or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.

If you require alternative methods to access our mortgage application, rate quotes, or loan disclosures, our team is ready to assist you. You have the right to complete a loan application over the phone with one of our licensed loan officers or request documents via email or physical mail to ensure you have equal access to our credit services.

Contact Us

If you wish to report an accessibility issue, have any questions or need assistance, please contact Watermark Home Loans by going to our Contact Page or contacting our Customer Support as follows:

• support@watermarkhomeloans.com
• Deaf or Hard of Hearing Users: If you are deaf, hard of hearing, or have a speech disability, please utilize the national Telecommunications Relay Service (TRS) by dialing 711 to connect with our support team.